9210 Homestead Rd Ste A Houston, TX 77016  Local: (713) 631-6800
Customer Reviews
FLOWERS BY MONICA
Local Houston, TX florist
Average Customer Rating: 3.9 of 5 stars. (51 reviews)
Date: Sep 27, 2018
Name:

State/Province: GA

Weather permitted you guys did delivered the item and the party was satisfied with the packaging and the produce. Thank you.
FBM's Reply:
Date: Sep 27, 2018, 11:35 am

Thanks Von, We Appreciate You for taking the time to let us know your feedback. Happy to help.
Date: Aug 08, 2018
Name:

State/Province: TX

Excellent Customer Service with Beautifull flowers
FBM's Reply:
Date: Aug 09, 2018, 11:06 am

Thank you Shayla. We Appreciate Your review and look forward to assisting you again soon.
Date: Aug 03, 2018
Name:

State/Province: TX

Wonderful Service. Flowers were fresh and simply beautiful. Thank You!
Date: Jun 06, 2018
Name:

State/Province: TX

The flowers I ordered were not delivered on the day they were supposed to be delivered. I called 2 days later and was told that they tried to deliver, but no one was at the place of business. I did not tell Flowers by Monica it was a place a business, so I could see how that was possible; however, the company was open late that day and there was not a delivery. Why were they not delivered the next day, or why didn't I get a phone call? They were only delivered after I called 2 days later. In the end, they were delivered and my friend did like them.
FBM's Reply:
Date: Jun 07, 2018, 7:41 pm

Hello Stephanie, It is not customary for us to contact the sender unless all efforts and attempts to deliver/redeliver are exhausted. Since you mentioned, we will certainly consider. Gated property so unsure if entry was accessible when driver visited. We did re-deliver when you called. Please feel free to call us if you would like to discuss further. Glad to hear the flowers were liked. Thank you. We Appreciate Your Business.
Date: Jun 04, 2018
Name:

State/Province: TX

All I can say is WOW!!! My original review only stated that I felt the flowers were not as fresh as they could've been and I received the most beautiful replacement arrangement. I was not expecting that nor was it necessary but I am so impressed w/this floral company and the customer service they are willing to provide. Thank you so much!
FBM's Reply:
Date: Jun 05, 2018, 2:12 pm

Terri you are so welcome. Although we do not personally grow the flowers, we still take responsibility for the quality and shall provide only the best to our customers. Thank you for sharing and giving us the opportunity to correct your concerns.
Date: Jun 02, 2018
Name:

State/Province: TX

My arrangement was beautiful however the flowers were not fresh. The pink roses had already started to have browning on the petals. Overall all flowers looked to be old.
FBM's Reply:
Date: Jun 04, 2018, 8:58 am

Terri, thank you for your review. We do apologize that the flowers appeared not to be fresh. Quality is extremely important and a redelivery has been scheduled. We appreciate your feedback which allows us to correct. A Happy customer is our number one priority. Thank you.
Date: May 23, 2018
Name:

State/Province: TX

I want to thank Monica for the flowers the family called me and said how nice they were thanks again.
FBM's Reply:
Date: May 30, 2018, 2:50 pm

Hello Tamika, Thank you for taking the time to let us know that you were satisfied with your floral delivery. Call on us any time. We Appreciate Your Business.
Date: May 21, 2018
Name:

State/Province: TX

I want to thank Flowers by Monica for the beautiful flower for Mother's Day and to be able to have it ready on short notice thanks again.
FBM's Reply:
Date: May 30, 2018, 2:56 pm

Anthony, We are glad to hear that your Mother's Day Floral delivery was beautiful as you describe and the delivery was timely. We Appreciate Your Business.
Date: May 18, 2018
Name:

State/Province: TX

Flowers by Monica is by far the best flower delivery buissness in Texas. Excellent customer service, professional, punctual, and excellent quality. I will only us Flowers by Monica from here on out. Keep up the great work!
FBM's Reply:
Date: May 30, 2018, 3:01 pm

Hello Kenneth, Thanks for your review. We are so pleased that your experience was a good one and more so that you shared your thoughts. We Appreciate Your Business.
Date: Oct 27, 2017
Name:

State/Province: TX

Lovely plant and lovely service. Thank you.
FBM's Reply:
Date: Oct 27, 2017, 12:04 pm

We appreciate you taking the time to rate our product and service. Thanks!
Date: Oct 22, 2017
Name:

State/Province: TX

The roses and arrangement were absolutely spectacular, my wife loved them! The same day delivery was handled effectively.
FBM's Reply:
Date: Oct 25, 2017, 9:16 am

Wonderful! Nothing like a happy customer. Everyone has a smile. Thanks for sharing. We Appreciate Your Business.
Date: Oct 22, 2017
Name:

State/Province: TX

I just want to say that you guys did an amazing job on the arrangement of flowers...considering they were last minute they came out really nice...and you yrself have an amazing personality never change....thnx for the advise...lol
FBM's Reply:
Date: Oct 25, 2017, 9:14 am

Thanks! In this business you never know the request of a customer. Glad to be of assistance. We Appreciate Your Business.
Date: May 13, 2017
Name:

State/Province: TX

The arrangement you just dropped off for mom is just gorgeous! The combination of blooms, colors and textures brings out the beauty of each. We will enjoy this for some time.
FBM's Reply:
Date: May 13, 2017, 7:38 pm

Thank You! Enjoy...
Date: Apr 19, 2017
Name:

State/Province: NC

The tropical arrangement delivered to my daughter for her birthday was unique and stunning, the topic of conversation in her office for the whole week. Fresh flowers, lasted beautifully! Highly recommend this florist.
FBM's Reply:
Date: Apr 19, 2017, 11:12 am

Thank You for sharing your experience in ordering with us. We aim to earn your business. We Appreciate Your Business. Again, Thank You.
Date: Mar 04, 2017
Name:

State/Province: CA

On time, looked GREAT! I'd buy from Monica again or recommend to others.
FBM's Reply:
Date: Mar 06, 2017, 1:54 am

Thanks Mr. J, We Appreciate you letting us know how we did, as much as We Appreciate Your Business.
Date: May 22, 2016
Name:

State/Province: TX

My co-worker suggested this shop and I'm glad he did. Flowers delivered timely, full of blooms and from what I was told, they remained looking fresh for almost 2 weeks. That is what I consider quality! Thanks Flowers by Monica. I will be back....
Date: Apr 17, 2016
Name:

State/Province: TX

My grandmother loved the arrangement, it was on time and the specific instructions were followed precisely. I certainly will use them again.
FBM's Reply:
Date: Apr 24, 2016, 3:09 pm

Thanks! We appreciate your business and look forward to servicing your future floral needs.
Date: Feb 28, 2016
Name:

State/Province: TX

Lovely arrangement...
FBM's Reply:
Date: Feb 28, 2016, 8:55 pm

Thank you!
Date: Feb 03, 2016
Name:

State/Province: TX

I am pleased and happy with the sympathy flowers and pot plant that I ordered. The flowers were beautiful, they far exceeded my expectations and the pot plant was almost 5 foot tall, very full and in excellent health. Monica emailed my receipt and a picture of the easel spray and the potted plant before they were delivered for my approval. I will certainly use her again and recommend her shop. Thank you for making a very difficult day better.
Date: Jan 18, 2016
Name:

State/Province: TX

The flowers were gorgeous! Still in great condition days after delivery!
FBM's Reply:
Date: Jan 18, 2016, 9:58 am

Thanks! We appreciate you taking the time to let us know how we did. Enjoy your flowers...
Date: Nov 19, 2015
Name:

State/Province: TX

I ordered a mylar balloon and my mom did not get it.
Flowers By Monica's Reply:
Date: Dec 01, 2015, 5:11 pm

We do apologize for the oversight on the order. The records were checked for calls to see if this was brought to our attention and none were found. A check for the amount of the missing balloon on your order is being placed in the mail and sent to the address of the purchaser. We hope that you will allow us the opportunity to service your floral needs in the future. We do "Appreciate Your Business" .
Date: Oct 26, 2015
Name:

State/Province: TX

The flowers were beautiful and delivered on time! Thank you! Will definitely recommend you!
FBM's Reply:
Date: Oct 27, 2015, 1:09 am

Thank you. We appreciate your business.
Date: May 23, 2015
Name:

State/Province: TX

The ABSOLUTE Best, 2nd to none, professional, courteous service.The ONLY florist you'll ever need.
Monica's Reply:
Date: May 23, 2015, 9:00 pm

Thank you Mr. Richard. As customer service and quality of service are very important to us, we are pleased to know that we met your expectations. We look forward to serving you in your future floral needs. Thank You for Your Business! Sincerely, Flowers By Monica
Date: Feb 08, 2015
Name:

State/Province: WV

Loved the arrangement you sent to my father. They are beautiful. I'll be ordering again. Thank you very much.
Flowers By Monica's Reply:
Date: Feb 08, 2015, 5:00 pm

Thank you. Glad you liked the arrangement. We appreciate your business.
Date: Nov 11, 2014
Name:

State/Province: IL

Thank you!
Date: Sep 26, 2014
Name:

State/Province: TX

Excellent service! Quality and presentation of flowers ordered were just as promised, and delivery was right on time. Very pleased.
MaToya's Reply:
Date: Sep 26, 2014, 11:22 am

Thank you very much.
Date: Apr 23, 2014
Name:

State/Province: TX

Thank you for your assistance with my last-minute request!!!!
Date: Apr 23, 2014
Name:

State/Province: TX

Thank you for your assistance with my last-minute request!!!!
Date: Apr 07, 2014
Name:

State/Province: TX

Flowers By Monica make wonderful arrangements. They are always fresh and colorful.
Date: Feb 16, 2014
Name:

State/Province: TX

Flowers were beautiful , fresh and delivered in a timely manner.
Date: Jan 14, 2014
Name:

State/Province: TX

I ordered and they delivered one of the most beautiful,fresh flower, standing sprays. It was exactly what I saw on the website. I saw it the moment I entered the church! I experienced great, courteous customer service!
Date: Oct 12, 2013
Name:

State/Province: DE

I had a very last minute request and I live in Delaware. Monica not only designed an arrangement that suited my needs but also emailed me pictures of the arrangement I purchased at the actual venue. Monica is wonderful and I wish I had her as my florist on the east coast. Thank you Monica!!!
Date: Aug 05, 2013
Name:

State/Province: TX

I have flowers sent to my mother and grandmother all the time for special occassions such as mother's day, valentine's day and just because for the past year or so. I refer my co-workers and family to Flowers by Monica because they're very reliable, reasonable and the quality is awesome. Thanks Flowers by Monica staff !
Date: Jun 13, 2013
Name:

State/Province: LA

I had a last minute request to have flowers delivered in Houston and to my amazement, Flowers By Monica did it! Customer Service was great..The flowers delivered exceeded my expectations and certainly were more than what I paid for. Thanks for this shop in Houston, that really delivers....
Date: Mar 24, 2013
Name:

State/Province: TX

I had my wedding March 2,2013 it was wonderful. I was in aww of my floral arrangements. And I was so happy to see her still there to help in anyway. I couldn't ask for more. It was absolutely a night to remember.
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